Terms of Service

Overview

These Terms of Service (the “Terms”) govern your use of Pierre AI — our website at ai.pierretlambert.com, our iOS application, our Android application, and related services (the “Service”). The Service is operated by Pierre T. Lambert / P.T. Lambert LLC (“we”, “us”, “our”).

By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy explains how we handle your information and forms part of these Terms.

Purchases from our separate online shop at shop.pierretlambert.com are governed by the terms presented to you at checkout there, not by these Terms.

Section 1 — Eligibility and Accounts

The Service is not directed to children under 13, and you may not use it if you are under 13. If you are under the age of majority where you live, you may use the Service only with the consent and involvement of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for your use of the Service.

You are responsible for maintaining the security of your account and for all activity that occurs under it. You agree to provide accurate information and to keep it current. You may not share your account or your access with anyone else.

Section 2 — The Service

Pierre AI provides AI-powered photography coaching: written critique of photographs you upload, conversational guidance, personalized training programs, coaching check-ins, voice dictation and spoken playback of responses.

We may add, change, suspend or discontinue features at any time. We may also impose reasonable usage limits to keep the Service available and affordable for everyone.

Section 3 — AI Coaching, Limitations and Liability

The Service provides educational suggestions, photography coaching, and creative feedback generated by artificial intelligence. While Pierre AI is built around Pierre T. Lambert's professional methods and experience, you acknowledge and agree that:

• Responses are generated by AI. You are interacting with an AI system, not with Pierre T. Lambert personally.
• No guaranteed results. All advice, critiques and suggestions are educational in nature. We do not guarantee any specific creative, professional or commercial outcome. Photography and creative success depend on many factors beyond our control.
• Not a substitute for professional advice. Pierre AI is a photography and videography mentor. It does not provide financial, medical, legal or other professional advice. Consult qualified professionals for such matters.
• AI limitations. The Service may produce inaccurate, incomplete or inappropriate responses. Exercise your own judgment before acting on anything it tells you, and do not treat its statements as statements of fact.
• Provided “as is.” AI-generated content is provided “as is” and “as available” without warranties as to accuracy, completeness or reliability.

If Pierre AI produces a response you consider offensive, harmful or inappropriate, you can report it from within the app using the report action on the response, or by emailing support@pierretlambert.com. We review reports and take action where appropriate.

Section 4 — Your Content

You keep ownership of everything you upload. Your photographs and messages remain yours. We claim no ownership of them.

To operate the Service, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, transmit, resize, reformat, display back to you, and process your content — including sending it to the AI providers identified in our Privacy Policy — solely for the purposes of providing, maintaining, securing and improving the Service. This licence exists only to run the Service.

We do not use your photographs or conversations in marketing or advertising without your separate permission. Content you submit is processed by third-party AI providers under agreements that restrict their use of it to delivering the service to us.

The licence ends when you delete the content or your account, except that residual copies may persist in routine backups for a limited period before being overwritten, and except where we must retain records to comply with law.

By uploading content, you represent and warrant that:

• You own or have the necessary rights to share it.
• You will not upload sensitive personal data such as government identification numbers, financial account numbers or health records, whether your own or another person's.
• You will not upload explicit, pornographic or illegal imagery, or content depicting minors inappropriately.
• Your content does not violate the privacy, publicity, copyright or other rights of any person.

Section 5 — Subscriptions and Billing

Access to Pierre AI requires a paid subscription, offered as an auto-renewing subscription.

• Price. The price and billing period are displayed to you before you confirm your purchase. Prices vary by storefront and currency and may change; we will give notice of changes as required by the applicable store or by law.
• Payment. If you subscribe in the iOS or Android app, payment is charged to your Apple or Google account at confirmation of purchase. If you subscribe on the web, payment is handled by our web billing provider.
• Automatic renewal. Your subscription renews automatically for the same period, at the then-current price, unless you cancel before the end of the current period.
• Renewal charge timing. For App Store and Google Play subscriptions, the renewal is charged according to the applicable store's rules — generally within 24 hours before the end of the current period.
• Free trials and introductory offers. Where a free trial or introductory offer is available, the applicable eligibility, duration, price and billing terms are displayed to you before purchase. Unless you cancel before the trial ends, you will automatically be charged for the first paid billing period at the price shown at checkout. Any unused portion of a free trial is forfeited when you purchase a subscription, where the applicable store so provides.

Section 6 — Cancellation and Refunds

• How to cancel. If you subscribed through the App Store, cancel in your Apple subscription settings. If you subscribed through Google Play, cancel in your Google Play subscription settings. If you subscribed on the web, cancel through the member portal. The app links you to the correct place for your subscription in Settings → Account.
• Cancellation stops future renewals. It does not usually end your access immediately — you normally keep access for the remainder of the period you have already paid for, after which access ends.
• Refunds. Purchases made through the App Store are administered by Apple, and refund requests are handled by Apple under its policies. Purchases made through Google Play are administered by Google and handled under its policies. We cannot issue refunds for store purchases. Refunds for web subscriptions are handled by us in accordance with the refund terms presented at purchase and applicable law.
• Web subscription payments. Except where required by applicable law or otherwise stated at the time of purchase, subscription payments are non-refundable once charged, including annual subscription payments. Cancelling an annual subscription stops the next renewal but does not result in a prorated refund for the remaining portion of the current paid period. Access continues until the end of that paid period.
• Cancelling is not the same as deleting your account, and deleting your account is not the same as cancelling. See Section 8.

Section 7 — Store Purchases and Access

• A subscription purchased in the app is associated with the Apple or Google account used to buy it, and with the Pierre AI account you were signed into at the time.
• To use your subscription, sign in to the Pierre AI account it is linked to. Where available, Restore Purchases in the app re-syncs an existing store purchase to the account you are currently signed into.
• If the same store account is used to restore a purchase while signed into a different Pierre AI account, access follows the store account and moves to that account. One paid store subscription grants access to one Pierre AI account at a time.
• We may suspend or restrict access where we reasonably believe a subscription is being shared, resold, or obtained fraudulently.
• Access is confirmed by our servers after the store confirms the purchase. Activation is usually immediate but can take a short time to complete.

Section 8 — Account Deletion

You can delete your account at any time from Settings → Account → Delete account, in the apps and on the website. Instructions, including what is deleted and how to request deletion if you cannot sign in, are on our account deletion page.

Deleting your account does not cancel your subscription and does not trigger a refund. Store subscriptions continue to bill until you cancel them with Apple or Google. Cancel your subscription first, then delete your account.

Section 9 — Prohibited Uses

You may not use the Service:

• For any unlawful purpose, or to solicit others to perform unlawful acts.
• To violate any regulations, rules, laws, or local ordinances.
• To infringe upon or violate our intellectual property rights or those of others.
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.
• To submit false or misleading information, or to impersonate another person.
• To upload or transmit viruses or any other type of malicious code.
• To collect or track the personal information of others.
• To spam, phish, pharm, pretext, spider, crawl, or scrape.
• To generate, request or attempt to elicit sexual content involving minors, content that facilitates serious harm, or content that violates the policies of the AI providers powering the Service.
• To resell, redistribute or commercially exploit AI-generated responses as a competing service.
• To attempt to circumvent usage limits, access controls, subscription requirements, or the security of the Service.
• To interfere with or circumvent the security features of the Service.

We may suspend or terminate your access for violating any of these.

Section 10 — Modifications to the Service and Prices

Prices for the Service are subject to change. We may modify or discontinue the Service, or any part of it, at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, except as required by law or by the applicable store's rules for existing subscribers.

Section 11 — Feedback

If you send us ideas, suggestions or other feedback, you agree that we may use them without restriction or compensation to you, and without any obligation of confidentiality.

Section 12 — Third-Party Links and Services

The Service may contain links to third-party sites or rely on third-party services. We are not responsible for the content, accuracy, or practices of third parties. Review their terms and policies before engaging with them.

Section 13 — Personal Information

Your submission of personal information through the Service is governed by our Privacy Policy.

Section 14 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free, or that results obtained from it will be accurate or reliable.

The Service is provided “as is” and “as available” without any representation, warranty or condition of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by law, P.T. Lambert LLC, and our directors, officers, employees, affiliates, agents, contractors, suppliers and service providers, shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or any similar damages arising from your use of the Service. Where liability cannot be excluded, our total liability is limited to the amount you paid us for the Service in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above may not apply to you. Nothing in these Terms limits rights you have under mandatory consumer protection law.

Section 15 — Indemnification

You agree to indemnify, defend and hold harmless P.T. Lambert LLC and our affiliates, officers, directors, agents, contractors, suppliers and employees, from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

Section 16 — Termination

You may stop using the Service at any time, cancel your subscription as described in Section 6, and delete your account as described in Section 8.

We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if we discontinue the Service. Obligations and liabilities incurred before termination survive it, as do the sections that by their nature should survive.

Section 17 — App Store and Google Play Terms

Where you obtain our application through the Apple App Store or Google Play, the applicable store's terms also apply to your download and use of the application. In the event of a conflict between these Terms and the applicable store's terms concerning billing, distribution or the store's own policies, the store's terms control in respect of that subject matter.

You acknowledge that these Terms are between you and us, not with Apple or Google, and that Apple and Google are not responsible for the application or its content. Apple and Google have no obligation to provide support or maintenance for the application. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Section 18 — Severability and Entire Agreement

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforceable to the fullest extent permitted, and the remaining provisions shall remain in full force.

These Terms, together with our Privacy Policy and any policies posted on the Service, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements. Ambiguities shall not be construed against the drafting party.

Section 19 — Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions. Nothing in this section deprives you of the protection of mandatory consumer law in your country of residence.

Section 20 — Changes to These Terms

We may update these Terms from time to time. We will post the revised version and update the “Last updated” date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Section 21 — Contact

Questions about these Terms can be sent to support@pierretlambert.com or to P.T. Lambert LLC, 7901 4th St N, Ste 300, St. Petersburg, FL, 33702, US.